Our Protection Plan
VALUE WORLD FURNITURE • PROTECTION PLAN
Furniture Protection Plan
Accidents happen. The Guardsman Accidental Service Plan helps protect your furniture from unexpected stains and damage caused by you or someone in your home so your investment stays looking great for years.
Tip: For the smoothest experience, contact us before filing a claim our team can help you submit the claim clearly.
How the plan works
After your claim is approved, Guardsman may send a professional furniture technician to inspect the issue. If the damage is repairable, the technician completes the repair at no extra cost. If the item is not repairable, Guardsman may approve a store credit or exchange depending on the plan you purchased and the claim outcome.
What’s covered
From everyday stains to mechanical issues, the plan is designed to cover a wide range of accidental damage. Coverage depends on your plan tier and the product type.
For full terms and exclusions, refer to the Guardsman Prime Plus Protection Plan tearsheet.
Filing a claim is simple
Step 1: Visit the claim portal:
https://www1.guardsman.com/guardsman/claim/logIn.html
Step 2: Fill in your details and upload the required documents.
Done.
Common examples of coverage
Below is a brief list of issues often covered under the plan (exact coverage depends on your plan and product):
- Household stains (food, beverages, everyday spills)
- Accidental damage and animal-related damage (as defined by the plan)
- Electronic components (power outlets, lighting, USB ports, etc.)
- Springs, frames, mechanisms, motors, levers, power/remote cords for recliners, sleepers, and inclining applications
- Cracking, bubbling, or peeling of finish (as defined by plan terms)
If you don’t use it, you don’t lose it.
If you don’t file a claim with Guardsman within 5 years, you receive your warranty money back as store credit at Value World Furniture a win-win.
Note: Coverage, approval, repairability, credit/exchange decisions, and exclusions are determined by Guardsman under the terms of your plan. Always refer to the plan PDF for full details.