Privacy policy

Value World Furniture (“Value World Furniture,” “we,” “us,” “our”) respects your privacy and is committed to protecting your personal information.

Last updated: January 24, 2026

This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit or make a purchase from valueworldfurniture.ca (the “Site”), contact us, or interact with our ads and marketing.

Information We Collect

1) Information you provide (Order & Customer Information)

When you purchase or attempt to purchase through the Site, request financing information, schedule delivery, or contact us, we may collect information such as:

• Name
• Billing and shipping address
• Email address and phone number
• Order details (items purchased, delivery notes, warranty/service requests)
• Payment information (processed by payment providers; we do not store full credit card numbers on our servers)
• Messages you send us (support inquiries, reviews, form submissions)

2) Information collected automatically (Device & Usage Information)

When you visit the Site, we may collect information about your device and how you interact with the Site, including:

• Browser type, device type, operating system
• IP address and approximate location (derived from IP)
• Time zone, language preferences
• Pages/products viewed, searches, clicks, and referring/exit pages
• Identifiers stored in cookies or similar technologies

3) Information from third parties

We may receive information from third parties such as Shopify, payment processors, shipping and delivery partners, analytics providers, and advertising platforms (e.g., where an ad click led you to our Site). This helps us process orders, prevent fraud, and measure marketing performance.

4) Links to other websites

Our Site may include links to third-party sites. Their privacy practices are governed by their own policies, not ours.

How We Use Your Information

• Fulfill orders (payment processing, delivery, invoices/confirmations)
• Provide customer support and communicate with you
• Screen for potential risk or fraud
• Improve and optimize the Site (analytics and performance)
• Provide marketing communications where permitted and based on your preferences (you can opt out anytime)

How We Share Information

We share personal information with service providers who help us operate the Site and fulfill orders (e.g., Shopify, payment processors, shipping/delivery partners, analytics and advertising providers where enabled).

We may also share information to comply with applicable laws and regulations or respond to lawful requests.

Cookies, Analytics & Advertising

We may use cookies and similar technologies (pixels, tags, web beacons) for essential site functions, preferences, analytics, and advertising where enabled. You can control cookies through your browser settings.

Your Privacy Rights

Depending on where you live, you may have rights regarding your personal information, including requesting access, correction, or deletion, and withdrawing consent where applicable.

Data Retention

We retain personal information as long as necessary to provide services, fulfill orders, comply with legal obligations, resolve disputes, and enforce agreements.

Security

We use reasonable safeguards designed to protect personal information. No method of transmission or storage is 100% secure.

Changes to This Policy

We may update this policy from time to time. Updates will be posted on this page with a revised “Last updated” date.

Contact Us

Value World Furniture

Phone: +1 (604) 755-3341

Email: valueworldfurniture@gmail.com

Address: 32009 S. Fraser Way, Abbotsford, BC V2T 1W3, Canada

Store hours:
Mon–Sat: 10AM – 7PM
Sun: 11AM – 6PM